Privacy Policy

The processing of personal data by Sillerías Alacuás, S.A. (hereinafter Capdell) is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the regulations applicable from time to time.

Capdell is registered in the Mercantile Registry of Valencia, with N.I.F. number A 46226544 and address at Calle Flora Tristán 24, 46970 Alacuás, Valencia, Spain. You can also contact Capdell at the e-mail address info@capdell.com.

The website located at https://www.capdell.com, including any of its subdomains or sections as well as any linked mobile applications are operated by Capdell.

This privacy policy explains how Capdell collects, uses and discloses your information.

Where applicable, you consent to the use of your information as described in this privacy policy each time you use our products or services, so please read this document in full and contact us if you have any questions.

Collection and use of personal information

Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information that is linked to other information with which you can be directly or indirectly identified. Information that is irreversibly anonymized or aggregated in such a way that it is no longer possible for us to identify you, either by using that information in combination with other information or by other means, is not considered personal information.

The following is a description of the types of personal information we may collect and how we may use it:

What type of personal information do we collect?

Depending on the products and services you use, we collect different types of personal information from or about you.

Information you provide to us: We collect the personal information you provide, such as your real name, username or email address, when you use our products and services, create an account, contact us, participate in an online survey, community discussions or chat rooms, apply for a job, and interact with us at in-person events or otherwise.
Payment Information: If you make a purchase, we collect personal information in connection with your purchase. This information includes payment information, such as your credit or debit card number and other information, other authentication and account information, and billing, shipping and contact information.
Information about your use of our services and products: When you visit our website, we may collect information about the type of device you use, your device’s unique device identifier, your device’s IP address, operating system, the type of internet browser you use, usage information, diagnostic information, browsing information, session summary information, file attributes (including attributes of photos, videos, music and documents) and location information collected from or about the computers, phones or other devices you used to install or access our products or services. Some of this information may be collected automatically. Where possible, our services may use GPS, your IP address and other technologies to determine the approximate location of a device to enable us to improve our products and services.
Third Party Information: We may collect information from third parties such as business partners and marketing agencies. This information may include, but is not limited to: contact information you have provided to marketing partners when we engage in joint marketing or co-branding activities; information about your IP address or location obtained from service providers to offer certain products and services relevant to your location; and data from your social networks that you have used to authenticate your use of their products on our platform, or that you allow to be used to access our products or services.

How do we use your personal information?

In general terms, we use personal information to offer, improve and develop our products and services, to communicate with you, to provide you with targeted advertisements and services, and to protect us and our users.

Capdell collects, processes and determines how to process your personal information as a data controller for the following purposes:

To offer, improve and develop our products and services: We use personal information to offer, improve and develop our products, services and advertising. This includes the use of personal information for purposes such as data analysis, research and audits. The processing of your information is in our legitimate interest to provide products and services to you and to ensure business continuity. If you enter a sweepstakes, contest or other promotion, we may use the personal information you provide to administer those programs. Some of these activities have additional rules, which may contain more detail about how we use personal information, so please read the rules before participating.
Contacting you: We may use personal information, with your prior express consent, to send you marketing communications regarding Capdell products and services; to contact you regarding your account, transactions or job applications; and to inform you about our policies and terms. In addition, with your prior express consent, we may share your personal information with third party partners who may send you communications regarding their marketing products and services. If you do not wish to receive email marketing communications, please contact us to unsubscribe. We may use your information to process and respond to your requests when you contact us.
Offering and measuring targeted advertisements and services: where we have your prior express consent, we may use personal information to personalize your experience with our products and services, on third party websites and applications and to determine the effectiveness of our promotional campaigns.
Please note that for any use of data that requires your prior express consent as described above, you may revoke such consent by contacting us.

Promoting security: We use personal information to help verify user accounts and activity, as well as to promote security, such as by monitoring fraudulent activity and investigating suspicious or potentially illegal activity, as well as violations of our terms or policies. Such processing is based on our legitimate interest in ensuring the security of our products and services.
As a global company, Capdell has a number of corporate subsidiaries in different jurisdictions. Each of these subsidiaries collects, processes and determines how to process your personal information as a data controller to help provide you with the products and services you have requested.

Cookies and similar technologies

We use cookies and similar technologies to deliver, protect and improve our products and services by, for example, personalizing content, delivering and measuring ad performance, understanding user behavior and providing a safer experience.

You can delete or reject cookies through your browser or device settings, but in some cases this may affect your ability to use our products and services.

Please read our Cookie Statement to learn more about how we use cookies and your choices about how we use them.

Disclosure of personal information

We make certain personal information available to certain strategic suppliers who work with us to offer our products and services or help us market them to customers. We will share personal information with these companies only to provide or improve our products, services and advertising; we will not share it with third parties for their own marketing purposes without your prior express consent.

Service providers

We share personal information with companies that provide services on our behalf, such as email services, marketing, sponsorship of sweepstakes, contests and other promotions, auditing, payment processing, responding to customer orders, data analysis, customer support, customer research and satisfaction surveys, and other services ancillary to the sale of our products and services. These companies are obligated to protect your information and may be located wherever we operate.

Corporate subsidiaries and corporate business transactions

We may share personal information with all Capdell affiliates. In the event of a merger, reorganization, acquisition, joint venture, partnership, spin-off, transfer, sale or disposition of all or part of our business, including transactions in connection with bankruptcy or similar proceedings, we may transfer all or part of the personal information to the relevant third party.

Legal compliance and security

We may be required by law or as a result of legal process, litigation, or at the request of public or governmental authorities within or outside your country of residence to disclose personal information. We may also disclose personal information if we determine that, for reasons of national security, law enforcement or other issues of public importance, it is necessary or appropriate to do so.

We may also disclose personal information if we, in good faith, conclude that it is reasonably necessary to do so to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or our users.

Your rights

We take reasonable steps to ensure that your personal information is accurate, complete and up to date. Depending on where you live, you may have the rights described below.

You have the right to access, correct or delete the personal information we collect. You also have the right, at any time, to object to or limit the processing of your personal information thereafter. You have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

To protect the privacy and security of your personal information, we may request information from you to confirm your identity and your right to access such information, as well as to allow us to search for and provide you with the personal information we maintain. In some countries or states, applicable laws or regulatory requirements permit or require us to refuse to provide or to delete, in whole or in part, personal information that we maintain. In some countries or states, applicable laws or regulatory requirements permit you to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us.

You may contact us to exercise your rights. We will respond to your request within a reasonable period of time and, in any case, less than 30 days.

Closing of accounts

Please contact us to close your account regarding the following uses of your personal information:

To offer, improve and develop our products and services.
To contact you.
To share your personal information with marketing vendors to conduct communications.
To deliver and measure targeted advertisements and services.
To promote security.
To offer products and services.
If you close your account, we have no obligation to retain your information, and may delete some or all of it without incurring any legal liability. However, we may retain information about you if we believe it may be necessary to prevent fraud or malicious use in the future, if we are required to do so by law, or for legitimate purposes, such as to analyze non-personal information, retrieve accounts, conduct audits of our records, or to enforce our rights and obligations under our agreements.

Third-party websites and services

Our products and services, including our websites, may contain links to third-party services, products and websites or the ability for you to access them. We are not responsible for the privacy practices of such third parties or the information or content contained in their products and services. This privacy policy applies only to information that we collect ourselves. We encourage you to read the privacy policies of these third parties before you begin using their websites, products or services.

Information security, preservation and integrity

It is important that you take precautions to protect against unauthorized access to your computers and other devices. If you have the impression that the security of your account or your personal information has been compromised, please contact us immediately. Please note that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the appropriate authorities if required by law.

We retain your personal information for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or authorized by law.

Children’s privacy

We do not knowingly collect, use or disclose information from children under the age of 16. If it comes to our attention that we have collected personal information from children under the age of 16 (or the equivalent minimum age in the applicable jurisdiction), we will take steps to delete the information as soon as we can. Please contact us immediately if you become aware that a child under the age of 16 has provided us with personal information.

If you are under the age of 18 and a registered user of our products or services, in some countries or states, applicable laws or regulatory requirements allow you to request and have content or information that you have publicly disclosed removed. To make such a request, please contact us with specific information about where the information or content was posted and proof that you made the posting. We will then use good faith and reasonable efforts to either remove the posting from public view or anonymize it so that you cannot be identified, to the extent required by applicable law. Please note that your request does not guarantee that the content or information you have posted will be completely and comprehensively removed, and that there may be circumstances in which it may not be possible, for legal reasons, to comply with your request.

Worldwide information transfer, storage and processing
When we share your personal information with our partners, Capdell affiliates and service providers, your personal data may be transferred to or accessible from countries outside the European Economic Area. In such circumstances, we will rely on model contractual clauses approved by the European Commission, or we will rely on alternative legal bases such as the U.S. Privacy Shield, where applicable, or on binding corporate rules where our partners or service providers have adopted such internal policies approved by European data protection agencies.

Changes to this privacy policy

We may periodically change this privacy policy to keep pace with new technologies, industry practices and regulatory requirements, among other reasons. We expect most of these changes to be minor. Non-substantive changes will take effect immediately upon posting of the updated privacy policy. However, there may be times when changes to the privacy policy are more substantial. In such cases, we will notify you of such changes either by prominently posting a notice prior to implementing the changes or by sending you a notice directly.

Your continued use of our products and services after the effective date of the privacy policy means that you accept the revised version. If you do not agree to the revised privacy policy, please refrain from using our products or services and contact us to close any accounts you have created.

Contact

If you have any questions about this privacy policy or its application, you can contact our data protection officer by e-mail at info@capdell.com. You can also write to us at the following address:

Flora Tristán 24
46970 Alacuás Spain