The processing of personal data by Sillerías Alacuás, SA (hereinafter Capdell) is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and the regulations applicable at all times.
Capdell is registered in the Valencia Mercantile Registry, with NIF number A 46226544 and registered office at Flora Tristán 24, 46970 Alacuás, Valencia, Spain. You can also contact Capdell at the email address info@capdell.com.
The website located at the address https://capdell.com, including any of its subdomains or sections as well as any of the linked mobile applications are operated by Capdell.
This privacy policy explains how Capdell collects, uses and discloses your information.
Where applicable, you consent to the use of your information as described in this privacy policy whenever you use our products or services, so we encourage you to read this document in full and contact us if you have any questions.
Collection and use of personal information
Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is linked to other information by which you can be directly or indirectly identified. Information that has been irreversibly anonymized or aggregated so that we can no longer identify you, whether by using that information in combination with other information or by other means, is not considered personal information.
Below is a description of the types of personal information we may collect and how we may use it:
What kind of personal information do we collect?
Depending on the products and services you use, we collect different types of personal information from or about you.
Information you provide to us: We collect personal information you provide, such as your real name, username, or email address, when you use our products and services, create an account, contact us, participate in an online survey, community discussion, or chat room, apply for a job, and interact with us at in-person events or otherwise.
Payment Information: If you make a purchase, we collect personal information in connection with your purchase. This information includes payment information, such as your credit or debit card number and other details, other authentication and account information, and billing, shipping and contact information.
Information about your use of our services and products: When you visit our website, we may collect information about the type of device you use, your device's unique identifier, your device's IP address, operating system, the type of Internet browser you use, usage information, diagnostic information, navigational information, session summary information, file attributes (including attributes of photos, videos, music, and documents), and location information from or about the computers, phones, or other devices you used to install or access our products or services. Some of this information may be collected automatically. Where possible, our services may use GPS, your IP address, and other technologies to determine the approximate location of a device to allow us to improve our products and services.
Third-Party Information: We may collect information from third parties such as business partners and marketing agencies. This information may include, but is not limited to: contact information you have provided to marketing partners when we engage in joint marketing or co-branding activities; information about your IP address or location obtained from service providers to offer certain products and services relevant to your location; and data from your social networks that you have used to authenticate your use of their products on our platform, or that you allow to be used to access our products or services.
How do we use your personal information?
Generally speaking, we use personal information to provide, improve and develop our products and services, to communicate with you, to offer you targeted advertising and services, and to protect us and our users.
Capdell collects, processes and determines how to process your personal information as a data controller for the following purposes:
Provide, improve and develop our products and services: We use personal information to provide, improve and develop our products, services and advertising. This includes using personal information for purposes such as data analysis, research and audits. The processing of your information is in our legitimate interest to provide you with products and services and to ensure business continuity. If you enter a sweepstakes, contest or other promotion, we may use the personal information you provide to administer those programs. Some of these activities have additional rules, which may contain more details about how we use personal information, so we encourage you to read the rules before you enter.
Contacting you: We may use personal information, subject to your express prior consent, to send you marketing communications regarding Capdell products and services; to contact you regarding your account, transactions or job applications; and to inform you about our policies and terms. We may also, subject to your express prior consent, share your personal information with third party partners who may send you marketing communications regarding their products and services. If you do not wish to receive marketing communications by email, please contact us to unsubscribe. We may use your information to process and respond to your requests when you contact us.
Offering and measuring targeted ads and services: Where we have your prior express consent, we may use personal information to personalize your experience with our products and services, on third-party websites and applications, and to determine the effectiveness of our promotional campaigns.
Please note that for any use of your data that requires your prior express consent, as described above, you may withdraw such consent by contacting us.
Promoting safety: We use personal information to help verify accounts and user activity, as well as to promote safety, such as by monitoring for fraudulent activity and investigating suspicious or potentially illegal activity, as well as violations of our terms or policies. Such processing is based on our legitimate interest in ensuring the safety of our products and services.
As a global company, Capdell has a number of corporate subsidiaries in different jurisdictions. Each of these subsidiaries collects, processes and determines how to process your personal information as a data controller to help provide you with the products and services you have requested.
Cookies and similar technologies
We use cookies and similar technologies to deliver, protect, and improve our products and services by, for example, personalizing content, delivering and measuring ad performance, understanding user behavior, and providing a safer experience.
You may delete or reject cookies through your browser or device settings, but in some cases this may affect your ability to use our products and services.
Please read our Cookie Statement for more details on how we use cookies and your choices regarding them.
Disclosure of personal information
We make certain personal information available to certain strategic suppliers who work with us to deliver our products and services or help us market them to customers. We will share personal information with these companies only to deliver or improve our products, services and advertising; we will not share it with third parties for their own marketing purposes without your prior express consent.
Service providers
We share personal information with companies that perform services on our behalf, such as email services, marketing, sponsorship of sweepstakes, contests and other promotions, auditing, payment processing, responding to customer requests, data analysis, customer service, research and customer satisfaction surveys, and other services ancillary to the sale of our products and services. These companies are required to protect your information and may be located where we operate.
Corporate subsidiaries and corporate business transactions
We may share personal information with all Capdell affiliates. In the event of a merger, reorganization, acquisition, partnership, spin-off, transfer, sale or disposition of all or part of our business, including in connection with bankruptcy or similar proceedings, we may transfer all or part of your personal information to the relevant third party.
Legal compliance and security
We may be required by law, as a result of legal process, litigation, or at the request of public or government authorities within or outside your country of residence. We may also disclose personal information if we determine that for reasons of national security, law enforcement, or other issues of public importance, it is necessary or appropriate to do so.
We may also disclose personal information if we conclude in good faith that it is reasonably necessary to do so to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or our users.
Your rights
We take reasonable steps to ensure that your personal information is accurate, complete and up to date. Depending on where you live, you may have the rights described below.
You have the right to access, correct or delete the personal information we collect. You also have the right at any time to object to or restrict the processing of your personal information in the future. You have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and security of your personal information, we may request information from you to confirm your identity and your right to access such information, and to enable us to search for and provide you with the personal information we hold. In some countries or states, applicable laws or regulatory requirements permit or require us to refuse to provide or to delete, in whole or in part, your personal information that we hold. In some countries or states, applicable laws or regulatory requirements permit you to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us.
You may contact us to exercise your rights. We will respond to your request within a reasonable time and, in any case, less than 30 days.
account closing
Please contact us to close your account regarding the following uses of your personal information:
Offer, improve and develop our products and services.
Get in touch with you.
Share your personal information with marketing providers to carry out communications.
Offer and measure targeted advertising and services.
Promote security.
Offer products and services.
If you close your account, we will have no obligation to retain your information, and we may delete all or part of it without liability. However, we may retain information relating to you if we believe it may be necessary to prevent fraud or future misuse, if we are required to do so by law, or for legitimate purposes, such as to analyze non-personal information, recover accounts, perform audits of our records, or to enforce our rights and obligations under our agreements.
Third-party services and websites
Our products and services, including our websites, may contain links to, or the ability for you to access, third-party services, products and websites. We are not responsible for the privacy practices of such third parties or the information or content contained in their products and services. This privacy policy applies solely to information we collect ourselves. We encourage you to read the privacy policies of these third parties before you start using their websites, products or services.
Security, preservation and integrity of information
It is important that you take precautions to protect against unauthorized access to your computers and other devices. If you feel that the security of your account or personal information has been compromised, please contact us immediately. Please note that, despite our efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the appropriate authorities if required by law.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
child privacy
We do not knowingly collect, use or disclose personal information from children under the age of 16. If we become aware that we have collected personal information from children under the age of 16 (or the equivalent minimum age in the applicable jurisdiction), we will take steps to delete the information as soon as possible. Please contact us immediately if you become aware that a child under the age of 16 has provided us with personal information.
If you are under 18 years of age and are a registered user of our products or services, in some countries or states applicable laws or regulatory requirements permit you to request and have removed content or information that you have publicly posted. To make such a request, please contact us with specific information about where the content or information was posted and proof that you made the post. We will then use good faith and reasonable efforts to make the posting no longer visible to the general public or to anonymize it so that you cannot be identified, to the extent required by applicable law. Please note that your request does not guarantee that the content or information you posted will be completely and comprehensively removed, and there may be circumstances where it is not legally possible to comply with your request.
Global transfers, storage and processing of information
When we share your personal information with our partners, Capdell affiliates and service providers, your personal data may be transferred to or accessible from countries outside the European Economic Area. In such circumstances, we will rely on model contractual clauses approved by the European Commission, or alternative legal bases such as the US Privacy Shield where applicable, or on binding corporate rules where our partners or service providers have adopted such internal policies approved by European data protection authorities.
Changes to this privacy policy
We may periodically change this privacy policy to keep pace with new technologies, industry practices, regulatory requirements, and other reasons. We expect most of these changes to be minor. Non-material changes will take effect immediately upon posting the updated privacy policy. However, there may be times when changes to the privacy policy are more significant. In such cases, we will notify you of such changes either by placing a prominent notice before the changes become effective, or by directly sending you a notification.
Your continued use of our products and services after the effective date of the Privacy Policy constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please refrain from using our products or services and contact us to close any account you have created.
Contact
If you have any questions about this privacy policy or its application, you may contact our data protection officer by email at info@capdell.com. You may also write to us at the following address:
Flora Tristan 24
46970 Alacuás Spain